Gaya APA

Etika customer service. (2006). Jakarta: Rajagrafindo Persada.

Gaya Chicago

Etika customer service. . Jakarta: Rajagrafindo Persada, 2006. Text.

Gaya MLA

Etika customer service. . Jakarta: Rajagrafindo Persada, 2006. Text.

Gaya Turabian

Etika customer service. Jakarta: Rajagrafindo Persada, 2006. Print.